Will not come to Merrill location anymore. 1st off: They completely stopped serving ham. The only meat my son and myself will eat! Mostly because The guy (younger boy) making sandwiches in back had rubber gloves on but kept pulling up his pants, touching his face, among other things WITHOUT changing his gloves! Kept touching all the food with the SAME gloves! Watched him do this the entire time. Wasn't with just our food! Was absolutely disgusted! Lost our service!
We drive from central Wisconsin to Northern back and forth almost weekly during prime season. We stop in Merrill at Arby's or Culvers as our 1/2 way point. Sat. 9/4 we went to Arby's through drive through and had coupons for a good deal. at window the server was confused, and called Manager over who told us "you can't use coupons unless you tell us at point of order". I have never heard this before. I have worked for a franchise for 27 years and we always accepted coupons with no constraints. It was TERRIBLE customer service and we canceled our order and went across the street to Culvers spent more , but were grateful for their customer service. Will never stop at this Arby's location again If i go to Arby's ever again.
Spit in our food and multiple other peoples food don’t eat here it’s nasty as hell
Ordered a kids meal for my kid didn't even get the toy for one second the drinks were club soda no flavor an third my roast beef sliders were cold the cheese must be just pulled out of fridge I won't go to that arbys again!!! Taco bell is where I'm going from now on!!!@
Very nice service. Could actuality eat at the restaurant. Nice employees and A manager that seemed like a good guy to work for. Great quality. Very good experience.
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