About Bob’s Electric of Wausau
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What a pleasure dealing with Steve, and what a fantastic job he did on installing a new dining room light fixture for me! He went so far above what was needed, I was extremely impressed. Without asking, he called to locate a dimmer replacement for my fixture, drove out to pick it up, and then installed it. He also replaced a screw on the switch plate without asking, and because it was a different color, he used a color pen to make it right. ALL WITHOUT MY ASKING! After two years of calling and calling other electricians, never getting a return call or being no-shows, along comes Steve from Bob’s Electric. . .I am so blessed! Thanks so much, I am your forever fan!
Bob's estimate was half the cost of my first estimate and they do outstanding work, highly recommend them.
I hired them to replace an old outlet that was installed (probably) in the 1940s or 1950s. He showed up early then lectured me for 15 minutes on his right wing republican opinions. He did complete the job, but my concern is that I hired him to replace an old outlet, not explain to me how he thinks the election was stolen. Or how Dr. Another Fauci is a crook. Or any other conspiracy theories that are pushed through FOX New or facebook.
We couldn't get power until an electrician fixed something and we called around everywhere. Jeanette answered and immediately got us the help we needed, someone was at our house less than an hour after we got off the phone. Our electrician was very nice and efficient, and did such a good job. We couldn't recommend them more!!!
Just when you think customer service is a thing of the past - you stumble on a place like Bob's Electric. Every single person I dealt with at this company was polite, courteous, sincere, and whole-heartedly interested in my satisfaction as their customer. The lady who answered the phone was able to set me up an appointment for an estimate in one phone call - no calling me back or getting back to me when they could get around to it - she made me an appointment right then and there for two days later. The gentleman who came out to do the estimate was on time, knowledgeable, friendly, and very considerate of my time and my needs. The young man who came out THE SAME DAY to do my the install was quick, efficient, polite, considerate, respectful, and above and beyond helpful. In a word - integrity - they did what they said they would - by when they said they would do it. In fact they actually got it done a lot faster than they said they would :). I am new to the area and I have called 12 other places (yes 12 - I counted them) trying to get this work done - and quite frankly I'm glad none of those 12 came through as quickly as Bob's because I wouldn't have had the pleasure of working with these fine people. They will be my electric company of choice from now on.