The Fazoli's in Madison closed some time ago and I've been missing it. When we saw Fazoli's on the exit sign on a road trip we had to stop. Did not disappoint. We had the lobster mac and it was fantastic. The restaurant was clean and Janice was lovely. 10/10 would visit Janice again.
Lady at the front who was taking orders decided not to inform us about a $6.00 lunch. When we tried ordering she confused us by asking things about the $6.00 lunch menu. When we wanted to order from the regular menu. After we finished ordering she waited till we walked away to give us the receipt. Bad service. Not enough workers. Bread was soggy and flimsy. Food took over 15-20 minutes to get to our table. other people got their food before we did.
Came here cause there was a wait for Olive Garden but wanted Italian. So glad we tried here! Chad was really nice and friendly and helpful. Staff is nice and no one gave a bad vibe. They do dine in now and tables are spaced so they support distancing. Great prices and portions. Hot honey BBQ is a must try. And they have better bread sticks. 😁😍
I had a pleasant experience. Good food at a good price with friendly service. I would recommend
Service was good, but Margie especially was awesome! She made sure we had everything we needed and checkin in with us multiple times!
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