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It took a bit to get seated even though they weren't busy. Once we were seated though, we had a very pleasant server. The tables and the booths were clean and the exterior of the building were well maintained. I ordered the burger ($7) from the ihoppy hour menu and my wife ordered the new york cheesecake pancakes ($10.99). I asked for my burger without cheese, onions, and tomatoes, but it arrived with tomato. That being said, the burger was great. Definitely an amazing value. The pancakes... well, they were delicious. They were beautiful. The strawberries and icing were great.... but there were no cheesecake bites in the pancakes. They were very good tasting buttermilk pancakes, but there was no cheesecake to be found and when I asked about them, the server acknowledged that there weren't any cheesecake bites in it, but made no offer to correct the situation. I would definitely eat here again, but it would be nice if they actually made the orders correctly.
I forgot what I ordered, frankly because I will probably never order it again. Ava was my server, she was rude & snarky & we've seen her maybe twice in the hour that we were there(when we ordered & when we paid to leave). Didnt get any water refills when she did come to our table so I was thirsty & hungry right before leaving. Avocados were rotten, tomatoes were also.. Sandwich was not put together nicely. The only edible thing was the hashbrowns. Ihop usually does a better job, but since the place got bought out it has been going downhill. I'm finding myself eating here less and less :(
The place was pretty empty when we arrived but it took quite some time to get seated. The waitress took 10 minutes to get our drink orders and another 10-15 to bring them to us. The food took an hour to get. There were only 2 other tables seated in the restaurant and they had their food. When the food arrived most of it was cold and my kids pancakes were raw. The waitress never came back to check on us to ask how things were or if we needed anything and quite frankly acted like this job was a bother for her and she didn't care or want to be there. So we could not get my kids pancakes fixed so she did not eat very much. She brought us our bill and walked away before anyone could say anything. We paid with cash and left as she was nowhere to be found to even talk to. We will not be coming here again.
Got seated right away. Had a new server that was amazing and food was delicious!
Waitress seen it was more important to carry on conversation with cook than to wait on me. Only one other couple in restaurant at the time. If this is an example of your service than I'm glad I walked out after being seated. I will never patronize another one of your restaurants is your food as poor as your service?