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Was here on Sunday 3/19/23 around 6:15pm. I had a TERRIBLE experience. The lady working behind the counter was very rude and you could definitely tell she hates her job. She was wearing earbuds the whole time she was helping so I had to repeat myself many times. She walked away before I could even finish my order and when asked if they had a certain kind of pizza she VERY rudely replied NO. Then ran to the cash register and said in a VERY rude tone “you want anything else or no” The employees working seemed to be more worried about the friends they had in the lobby than the other customers in line. There were other customers who walked out behind me shaking their heads. This employee ruined this restaurant for me when other times it has been great. I know how badly these negative google reviews impact business and I have never left one before, but this one is well deserved. EDIT: Eric contacted me and offered to fix the issue. Eric cares a lot for this business and he made it right, I really appreciate it.
We are here visiting in Wausau staying at the Best Western Hotel. We looked up local pizza places and decided to try Polito's. This is the worst Pizza I have ever had that cost me $20 I will not recommend Polito's Pizza ever. I called the manager to describe my experience The Taste and the quality appearance texture and toppings but she said I can't help you. There is one piece of pepperoni one onion and one green pepper and one mushroom on each slice.. I could have gotten a better pizza from the frozen section at Pick n Save. I do not recommend Polito's Pizza. They have terrible service and horrible food quality in addition to horrible management. By the way here's some pictures of a $20 Pizza it's kind of ridiculous. It's nothing but pizza sauce and dough with a little bit of cheese for $20 absolutely ridiculous.
Best pizza around, really good "by the slice" selection! Wish we had a location in Rhinelander
Lunch rush so service was fast and easy. Pizza was fresh and delicious. Garlic knots were not very hot maybe an off day 🤷♀️
True New York style pizza. Variety of toppings. Always delicious with a snap, crispy crust.