We have not been to Qdoba in years. The food was what you could expect for fast food. Not bad, not amazing. The overall experience though was disappointing. Walking up I was unsure if the restaurant was even open. The young man taking most of our order sounded as if he was going to fall asleep where he was standing. His care with the food assembly was mediocre at best and if I had a business I would not want the individuals at the counter representing me in such a disinterested, disrespectful way. Another individual behind the counter couldn’t bring herself to fill a small cup with a side of guacamole…while she tended to the guacamole. I get that people have off days. To be so disinterested in the job you are being paid to do is baffling to me. The third person behind the counter was kind and did well. There are plenty of other food options in the area where we won’t feel like an inconvenience. 🤷♀️
I should’ve known better than to get food from this gentrified Mexican takeout spot. the employees took their time finishing their conversation before even greeting me. When I was asking the young boy at front of the counter simple questions (because I’ve never been there before) he was giving me such an attitude. If the employees act like this then I cannot imagine how little care goes into the food. Save your time and energy and go find other local AUTHENTIC Mexican dine in spots to eat at.
Ordered thru doordash. Was poor. Orders were right, food was subpar temp, overly expensive. Don't waste your time. Shame, used to be a family favorite
Went in to order some food on my way home. I was texted to order some chicken street tacos - seemed simple enough. Unfortunately I didn't know what all went on the tacos, and the staff was no help. I had no idea what I was supposed to assemble, and ended up with just some soggy flour tortillas with chicken and shredded cheese. I found out later on that the website described the tacos as "Grilled adobo chicken in soft corn tortillas topped with hand-crafted guac, salsa verde, pickled red onion and cotija cheese - I was not offered any of this while trying to build them. The food ended up being gross, cold, and bland. I hope in the future staff do something more like "that comes with these ingredients by default - is that OK?" instead of staring at me blankly while hovering over the ingredients waiting for me to decide. I can't decide. I'm just here to order whatever was advertised.
The girl who got us our food was rude. She had long brown hair in a ponytail and blue eyes. She was short, dull, and acted like she didn’t care about anything we said. The food is good but come on… customer service matters. If you don’t want to be nice stay home.
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