Rocket Industrial

200 Washington St #220, Wausau, WI 54403, USA

About Rocket Industrial

4.4 / 5

from reviews

    Comfort Cleaning LLC
    October 22, 2020

    This may not be everyone at the company but since he works for the organization that's how it goes. Mr. Matt Gallagher is unprofessional. The company is really lost at customer service. I will never purchase anything here again. Once my lease is up no more business with any of their organizations. I ordered a wrong part and wanted to exchange it for the correct one. They had me pay to ship it back and charged me a 20 percent restocking fee. I asked could it be overlooked in the interest of customer service since I am still purchasing the correct item. He reiterated the policy and never responded to my email after. When I call to check on the status of my return since it had almost been a month. They transferred me to his VM. He didn't return the call so after a day I called to check and he mentioned it should have been refunded yesterday. Where is the call to a customer? Where is the appreciation for business? How about showing customer you care about their hard earned money they spend with you.

    Ellen W
    February 28, 2020

    I ordered boxes face masks on 2/1/20. Rocket Industrial sent me a message indicating that they did not have the items at that time, asking if I would like to cancel my orders. I choose to stay even not knowing if I will actually receive the face masks since some of my face mask orders got canceled due to the shortage in market. I kind of lost my hope. However, I did receive my orders after 2 weeks or longer. Thank you very much. This company really honor on what they're doing.

    Cousins Packaging
    March 10, 2021

    Rocket Industrial has been a leading Partner for Cousins Packaging for many years. Whether it's Product Sales, Technical Support, or Marketing, Rocket always rises to the top to support both their partners and customers making them a pleasure to work with. Some comments from our team: Bob Stephan, is a thought leader in Marketing, we appreciate his insights and the incredible way he presents our products. Steve Larsen shows great discernment, integrity, and honesty which I truly appreciate. A recent project proved Steve’s honesty building trust in our partnership. Bob Schymanski, has a bank of knowledge and ability I personally lean into when we partner on a project. Bob is also very responsive, and I can always count on him to have great insight. Thank you, Team Rocket!

    J. Mann
    July 13, 2023

    As a small business, we were looking forward to working with a local company. Prices were a little higher but we were ok with that because they were just across town. Got the impression we were not big enough to care about. We since moved on.

    Balvir Dhurke
    October 01, 2019

    Nice guys 30 min delivery done ✅ One hours before my appointment time Thx Receiveing hours

    Rocket Industrial

    Our Address

    200 Washington St #220, Wausau, WI 54403, USA

    Wausau Daily Buzz Directory: See Your Business Here!

    Do You Own a Wausau Area Business?

    New Customers are LOOKING FOR YOU! If you’re a local business serving the Wausau community, then Wausau Bizz Directory offers you an ideal opportunity to put your business in front of prospective clients AT NO CHARGE TO YOU!

    Get more leads, prospects, and sales with your directory listing now. Add images and videos too.  Be sure to ask about our mailers. For more information on our listings, advertising, coupons, and mailers, please get in touch with us today